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ORAL-B® Limited Warranty Terms & Conditions

Terms & Conditions
For USA Only

Oral-B Braun warrants the Braun Appliance to be free of defects in material and workmanship for the period specified within the warranty from the date of purchase at retail.

If the Appliance exhibits such a defect, Oral-B Braun will, at its option, repair or replace it without cost for parts and labor.

The product must be carried in or shipped, prepaid and insured (recommended), to an authorized Oral-B Braun Service Center. Oral-B Braun is not responsible for items lost in the mail or sent to the wrong address. Proof of date of original purchase is required.

The cost to ship the product to an authorized Service Center is the responsibility of the consumer; the cost to return the product to the consumer is the responsibility of Oral-B Braun.

This warranty does not cover finishes or normal wear, nor does it cover damage resulting from accident, misuse, dirt, water, tampering, unreasonable use, service performed or attempted by unauthorized service agencies, failure to provide reasonable and necessary maintenance (including recharging, or units that have been modified or used for commercial purposes).

ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO TWO YEARS FROM DATE OF ORIGINAL PURCHASE. IN NO EVENT WILL ORAL-B BRAUN BE RESPONSIBLE FOR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. The warranty gives you specific legal rights, and you may have other legal rights which vary from state to state.



  Oral-B Braun Customer Service

Should this product require service, please call 1-800-566-7252 to be referred to the authorized Oral-B Braun Service Center closest to you. You can also visit www.service.braun.com/

- To obtain service:

A. Carry the product in to the authorized Oral-B Braun Service Center of your choice or,
B. Ship the product to the authorized Oral-B Braun Service Center of your choice. Pack the product well. Ship the product prepaid and insured (recommended). Include a copy of your proof of purchase to verify warranty coverage, if applicable.

- To obtain original Oral-B Braun replace-
ment parts and accessories:

Contact an authorized Oral-B Braun Service Center. Please call 1-800-566-7252 to be referred to the authorized Oral-B Braun Service Center closest to you.

- To order original Oral-B Braun replace-
ment parts and accessories (including replacement brushheads) by phone:

Please call 1-800-566-7252.

- To speak to an Oral-B Braun Consumer Service Representative:

Please call 1-800-566-7252.



 
 
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