Unhappy with Super Floss
I used to use Super Floss years ago and switched to Glide Floss Threaders. Now I see Oral B has taken over Glide so I cannot find Glide in the stores. The product was wonderful. Even though it cost more then Oral B Super Floss it was well worth it. The Oral B Superfloss is worse then when I tried it years ago. I hope since you took over Glide you would start manufacturing there floss threaders again. I would gladly pay twice the amount of the Oral B superfloss for the old Glide Product that worked beautifully. Thankyou for your help.
November 30, 2013
Worse product I have ever used
I bought two boxes of this past week for home and the office because I could not find threaders and I have braces. The threader portion is not stiff enough and would bend when trying to thread between my teeth. Once I would get it through it did not clean like I would expect, shredded and caught on my braces. I am extremely unhappy with this product. I have not opened one box, I will return that, but I am still out for the other box that I only used one string of. I would not recommend this to anyone.
June 24, 2013
Quality has gone down the tubes!
Oral B Floss used to be great, especially this SuperFloss. Now the quality has gone way down. I have a basketful of Oral B (and other brands) Floss that I've tried and are useless ... they shred and break, or they're so slippery you can't hold on to them. You buy a $7 or $8 pack of floss, try it once and toss it. These large corporations take over these formerly good brands of product and ruin them. I make it a point NOT to purchase anything with the P&G brand on it, but there seems to be little choice other than Johnson & Johnson brand.
All these corporations care about is their bottom lines and CEO dividends and bonuses!
January 18, 2013
Quality of Floss no longer Super
I have used the OralB Superfloss for many years. What a dissapointment when I purchased it a couple of months ago. I have always used this brand of floss in the past. On the first use, I noticed a significantly change in the quality such as:
the threader was not as stiff which makes threading very difficult, and the sponge part was not as thick.
All in all, I can't understand that a company that is manufacturing an excellent product that is needed by many people, can reduce the quality so drastically.
Many people will not take the time to write and complain. They will just stop buying your product.
August 3, 2012
Used to be great; now poor quality
I bought six boxes of Superfloss thinking I was set for a while. Unfortunately the quality has gone downhill and the threader is no longer as stiff as it used to be.
When I tried to floss and get the threader behind my one-wire brace, it scrunched up and wouldn't push through, making the floss unusable. I returned all six boxes.
Oral B customer service said they are sending me a coupon and "it may have been a bad batch". Please Oral-B, just make sure the quality is like it used to be, and consistently. Otherwise, they've lost a customer for life. Not sure what else I will do. It would be a good opportunity for an entrepreneur to "fill the gap" (so to speak) with a better product.
July 31, 2012
Fills big spaces
I have grand canyon-sized spaces between my crowns which catch large food particles. Regular floss doesn't work in this situation. I tried OralB Ultrafloss and while it's puffy, it wasn't big enough to grab. OralB Superfloss gets puffy when you let up on your stretch--this puffiness is what grabs the foreign objects in the deep places. I wish it were offered as a bulk floss product.
July 10, 2012
Super Poor Performance
I ALSO have fallen victim to poor quality control with this product. Leaders are flimsy and very difficult to thread above a bridge. Floss portion has been minimized to the extent that when stretched it barely provides any cleansing whatsoever. Have 6 boxes that are of little to no use. "Barb" in customer support is sending me a coupon for one box. So, am out of pocket for 5, When asked what to do if my next box is of similar poor quality she replied they "did not expect that to happen".....just like myself and others before me? Come on Oral B, just fix it! Listen to your customers.
February 6, 2012
Great Product, But Quality Has Slipped
Superfloss is a one-of-a-kind product that I've relied on for years to floss under my bridgework. I must agree with the other reviewers that product quality has gone down recently. The threader portion often has a 'bur' on the end that makes it unusable, or is not stiff enough to use for its intended purpose. In either case you end up discarding a portion of a rather expensive package.
August 19, 2011