Hello Oral B?
The product itself is excellent; customer relations from Oral B is the problem.
Hey Oral B, are you going to issue the replacement heads for the vitality sonics, make current replacement heads compatible or give me a coupon for a free upgrade? Hello???? anyone there?
May 25, 2014
oral b sonic complete
it is very bad form that Oral B cannot support their own product. I will never buy from them again and would urge others not to.
April 15, 2014
Is this discontinued
I gave been looking for replacement toothbrushes for the Oral B Sonic Complete and I have not been able to find it anywhere. So I figured I could go on line and get it only to find out that I am not able to purchase inline. What a shame it is that I spent so much for thus toothbrush and now I'm not able to get the supplies that I need anywhere! What is worst us that there are other websites that are offering the replacement brushes for more that what I paid for the electric toothbrush.
March 15, 2014
I love the Vitality Sonic toothbrush but I'm completely frustrated trying to find replacement brushes.. Going to manual toothbrush and waterpick. Guess Oral-B never looks at these reviews as everybody has same problem with no supply of replacement brushes! Not confident about purchasing another electric toothbrush as this one has proven that obsolete replacement parts is the name of the profit game.
February 22, 2014
Replacement Heads Impossible to Find!!!!
Like many other reviewers have said, replacement heads for this product are impossible to find. Even Oral-B doesn't sell them online. You're supposed to replace them every 3 months, but no one has them in stock!
January 29, 2014
I've had this brush for seven and my dentist had given me a good report.
January 24, 2014
Very disappointed with product as I cannot find replacement heads anywhere. Cannot even purchase on Oral B site. Would not recommend product.
January 5, 2014
Oral B Vitality Sonic
We have had an Oral B Vitality Sonic electric toothbrush for years, and now that all our unused replacement heads are all used, I've been searching for replacement heads for a while without much luck. I've read the other reviews and see that this is a common problem. Why do I find so many of the other kinds of replacement heads in stores and on-line, but I can't seem to find the replacement heads for the Vitality Sonic? I even clicked to "buy on-line" and the message was that this head was not available on-line, and to try to buy locally from merchants...but I've been searching everywhere and can't find them anywhere. I did see them at a CVS last summer, but at the time I didn't have the funds to purchase them. Now I can't find them anywhere. Please help me with this issue as we really need replacement heads, and I do really like this product otherwise.
I rated this good and the product is even better, but without replacement heads, this product is becoming obsolete!!!...so maybe the rate should be poor! Please help me find the heads!!!
January 4, 2014