I wanted to talk to Braun about this but if you look around this web-site their is no 'contact us' option. That says a lot about their customer care. I want to go on record that every replacement head that I have used fior my Braun Oral-B electric toothbrush ( with the timer ) has had the same problem.
I bought , probably, a dozen or so after the initial purchase of the unit which comes with one or two heads. I assumed that the heads were the product of a bad run and that surely a name like Braun would have higher quality standards.
Not the case I am sorry to report. EVERY head I have used and there is a number stamped on the back : DD2237H1 , have the same problem: The bristles fall out!
It is akin to eating fish with the bones left in ! One finds oneself spitting out bristles 2 - 3 times even before the timer has a chance to go off.
I have switched to a much less $$ 'Spinbrush' and not ever - even once - have I had a bristle come away.
March 5, 2014
One Of The Best!
Teeth anuse so much brighter, never looked better.
November 20, 2013
why can, t I find toothbrush replacement heads.
I would like to find replacement heads in stores. This toothbrush is not to hard on you teeth and you can use it daily without losing your teeth from harsh rotations.
March 6, 2013