Great toothbrush very difficult to find replacement heads
The toothbrush is good. However it hash;t had much use as it is so hard to find replacement heads. Unacceptable for a product that is so expensive..
Ironic that the 2 other Oral B toothbrushes in our household cost less than half the price of this one and are easy to get replacement heads for.
January 7, 2014
Great Idea, Poor Product
I came across this review page as I'm in the market for a new travel capable electric toothbrush. I used to own this brush (I've been manual for a year now) until one day it just decided not to work.
The charging light would come on, but nothing could rouse it. Seems like a common problem. It was a great looking and feeling product and ideal for travel, so hopefully Oral B won't abandon the design as the chunky nature of most toothbrushes is pretty impractical for anyone who travels a lot. I wouldn't recommend this incarnation however.
December 26, 2013
My Pulsonic failed after far too short a time. The Oral B Power Team rep I talked to sent me a $25 off coupon. However, I cannot redeem it because stores in my local area do not carry this product. I tried Target, Walgreens, Walmart, CVS, Bed Bath and Beyond, and Kohl's. I could purchase it on line from any number of sources, however, I was told when I called to report my problem that no coupons are available for use on line and that nothing else could be done to help me. Really? I think you may have lost an Oral B customer.
November 27, 2013
Don't buy this product
I bought this product less than one yr ago and it stop working. It's my second product as well which the first one only last 1 yr in a half. It sad because it appears the life expectancy on the rechargeable battery does not go far. I do Luv this product because it's quiet. A the other types are loud and smears the tooth paste right out of your mouth or hands while it's on. The pulsonic does not splatter the toothpaste. It's sad and a shame. Won't be buying a 3rd product for that price.
October 28, 2013
Loved it until it started malfunctioning
I received this project as a Christmas present in 2011. I loved everything about it and I thought it would last a long time. However, I started having problems with it after a year when it would occasionally refuse to turn off. Unfortunately, a week ago it wouldn't turn on at all. How is this possible? It isn't even a year and a half old yet! It's a shame, because I just bought a bunch of replacement heads for it. This makes it the most expensive manual toothbrush I've ever owned.
March 19, 2013
Good product if I were able to continue to use it.
I have had this toothbrush for less than 8 months and have not been able to find the replacement brushes anywhere. I am now using a regular manual toothbrush until I find a different product to buy. If this is how oral B continues to sustain its products, I will just go to another brand all together. I have wasted money on a toothbrush which i can no longer utilize. To me this does not seem like good business practices. I was very pleased with the pulsonic toothbrush when i purchased it, I used to be very pleased with the oral b products but now seems like I should look elsewhere for a good electric toothbrush for my oral care needs.
March 18, 2013
Won't turn off
I received this toothbrush from my dentist as part of a dental plan five months ago. While on a trip last week, I noticed that it was getting difficult to turn off. On Friday, the switch quit working all together. We had to let the toothbrush battery completely run down before I could pack it again. It still works now that I have recharged it, but as soon as I take it out of the charger it is running. It can spray all over the place while trying to put toothpaste on it, etc. if I am not careful. This is a disappointing product to fail after such a short time.
March 4, 2013
Absoutely loved it but...
I received my Oral-B Pulsonic exactly 2 years ago as a Christmas gift. It worked great and the fit of the slim design was perfect. However, it just stopped working. I put it on the charger and the charge light never goes off. Every once in a while when I press the button it will work and then the next time it wont. :( I just recently bought replacement brushes that I will not be able to use. I am very dissappointed with the life of this product.
January 5, 2013