My Pulsonic failed after far too short a time. The Oral B Power Team rep I talked to sent me a $25 off coupon. However, I cannot redeem it because stores in my local area do not carry this product. I tried Target, Walgreens, Walmart, CVS, Bed Bath and Beyond, and Kohl's. I could purchase it on line from any number of sources, however, I was told when I called to report my problem that no coupons are available for use on line and that nothing else could be done to help me. Really? I think you may have lost an Oral B customer.
November 27, 2013
Don't buy this product
I bought this product less than one yr ago and it stop working. It's my second product as well which the first one only last 1 yr in a half. It sad because it appears the life expectancy on the rechargeable battery does not go far. I do Luv this product because it's quiet. A the other types are loud and smears the tooth paste right out of your mouth or hands while it's on. The pulsonic does not splatter the toothpaste. It's sad and a shame. Won't be buying a 3rd product for that price.
October 28, 2013
Loved it until it started malfunctioning
I received this project as a Christmas present in 2011. I loved everything about it and I thought it would last a long time. However, I started having problems with it after a year when it would occasionally refuse to turn off. Unfortunately, a week ago it wouldn't turn on at all. How is this possible? It isn't even a year and a half old yet! It's a shame, because I just bought a bunch of replacement heads for it. This makes it the most expensive manual toothbrush I've ever owned.
March 19, 2013
Good product if I were able to continue to use it.
I have had this toothbrush for less than 8 months and have not been able to find the replacement brushes anywhere. I am now using a regular manual toothbrush until I find a different product to buy. If this is how oral B continues to sustain its products, I will just go to another brand all together. I have wasted money on a toothbrush which i can no longer utilize. To me this does not seem like good business practices. I was very pleased with the pulsonic toothbrush when i purchased it, I used to be very pleased with the oral b products but now seems like I should look elsewhere for a good electric toothbrush for my oral care needs.
March 18, 2013
Won't turn off
I received this toothbrush from my dentist as part of a dental plan five months ago. While on a trip last week, I noticed that it was getting difficult to turn off. On Friday, the switch quit working all together. We had to let the toothbrush battery completely run down before I could pack it again. It still works now that I have recharged it, but as soon as I take it out of the charger it is running. It can spray all over the place while trying to put toothpaste on it, etc. if I am not careful. This is a disappointing product to fail after such a short time.
March 4, 2013
Worked great, but...
I really liked this toothbrush, however, within a year several cracks formed on the handle. Eventually pieces started to fall off making it unsafe to use. If it wasn't for the cracks I would have given it 5 stars.
December 18, 2012
Most durable electric toothbrush!
I created and account just to review this amazing product, that's how great it is. I bought it back in 2006 (it was 69,99 at that time!) when it was just released and I've been using it daily ever since, it does a great job, the different modes are very useful and the 2 min timer is the perfect addition.
What I'm most impressed about is the incredible durability of this product, I have literally used this toothbrush for almost 6 years and it's as good as when I first bought it. The replacements are a bit expensive but they last an entire year, I can't recommend this enough. When my toothbrush finally dies I'm sure I'll buy an Oral B product. Thanks P&G for this great electric toothbrush!
September 7, 2012
Do not purchase poor value
I received the Pulsonic as a Christmas present 2.5 years ago. I loved the slim design, it fit perfectly in my hand. After 2.5 years this toothbrush stopped working. I am very disappointed with the life of this product. It appears, with the number of other complaints, that this product has a MAJOR design flaw that Oral B should recognize.
I will NOT RECOMMEND this product to anyone. And WILL NOT purchase another electric Oral B Product.
July 31, 2012