After 3 batteries changes, the cover became hard to put back and I break it trying to put it.
January 23, 2014
Battery Cover Issues
I called the manufacturer about the problem of having difficulty in removing and replacing the battery cover. Six weeks ago I went to a retailer and sought their assistance. However when it happened again and I returned to the retailer, no one was strong enough to manage dealing with the cover!
This is a silly design fault. I was advised to remove the black rubber ring by the manufacturer when I called today but I could not do that either.
I have so many spare new brushes and now I will have to see if there is an improved battery version that is of improved design.
January 14, 2014
The older model was much better
The older battery model performed MUCH better than this. After several years of dependable, high performance, I had to replace mine and my wife's with this newer unit. With any normal brushing pressure, it comes to a complete stop, plus the Duracell batteries I've always used last half as long. Both units have been performing identically.
November 14, 2013
Great Toothbrush, Great Price, Poor Design
I cant stand the cheap elect toothbrushes for <$10, the slime build up in the space where the brush locks into the unit was enuf to make me ill. I can't afford expensive ones & the med priced ones have double brush heads. I've gag reflex & need smaller softer brush. I was so excited to find this brush <$20 w/the smaller softer brush!! This brush served me VERY well for > a year.
The only problem w/this is getting the battery cover back on. What a pain!! Well, it finally died. I was going to buy another one, but I am now looking into the vitality because of the battery cover issue. I see that the vitality also has the smaller brush. Here's to hoping I love the vitality!!
January 6, 2013
It had stopped working;problem with closing
The OralB Pro Health has stopped working after a little over 6 weeks. In the beginning, I was quite impress, but now after 6 weeks, when I turn it on, it runs as it should for a short time, then it completely slows down. I tried leaving off for a while , then turn back on, and the same thing occurs. When I attempted to check/change the batteries, I could not get the white cover back on. I spent close to $20.00 for this product and I am totally disappointed.
November 11, 2012
Poor replacement for the older version
I had the older version of this toothbrush for the last 10 years and was very happy with it. When I had to replace the power unit I was only able to find this updated version. I purchased the first unit and it stopped working after about one hour of intermittent use, I thought this might have been an isolated occurrence so I purchased a second unit, well this was functional for one month and now quit moving the brush head. I have tried to replace the brush heads thinking this would correct the problem but nothing I have tried has worked. The older version lasted for years with care and regular replacement of the brush heads. I am very disappointed with this product.
November 11, 2012
Stops working all the time
I have also had difficulties with this toothbrush. I am an Australian and all Oral B (Braun) battery operated toothbrushes in Australia have the larger heads so when I saw this in Canada I purchased it. After a few uses, it exhibits the same problems as others have experienced, it starts fine, then stops working for no apparent reason. Sometimes it won't start at all then when I try it again later, it works for a while before stopping again. I have replaced the batteries and it still happens. Unfortunately, I cannot give you a call as you have suggested to other reviewers because I am back now in Australia.
September 27, 2012
I have bought this product on several occasions for two reasons - the size of the brush and its portability. However, I have discarded two of them now because after several uses on travels they do not function properly. The toothbrush is activated as one would expect but then stops after about a minute. I have tried changing the batteries and the brush heads but this does not help. Any suggestions.
August 15, 2012